eHI hosted its Annual Meeting from January 26-28th. Five panels discussed lessons learned, industry best practices, and how we move toward a more modern, technology-enabled, and equitable health care system. Panels of experts explored topics related to social determinants of health, health data privacy, policy and advocacy, and modern health care delivery.

For full biographies of panelists, click here.

Links to all videos below. 

eHI CEO Jen Covich Bordenick Interviews Senator Catherine Cortez Masto (D-NV)

eHI was thrilled to host Senator Catherine Cortez Masto (D-NV) for a conversation on healthcare, data privacy, and the importance of federal policy to ensure transparency to the consumer.

Panel #1: TGI2021: Where Are We Heading This Year: 

eHI CEO Jen Covich Bordenick was joined by outgoing Board Chair Dr. Susan Turney, President & CEO of Marshfield Clinic Health System, and incoming Board Chair Amy McDonough, Senior Vice President & General Manager of Fitbit Health Solutions. They discussed expectations for 2021, as well as wearable technology and a discussion on equality in healthcare providers.

"While attitudes have thankfully changed dramatically, we have not arrived at a fully equitable society."

- Dr. Susan Turney

Panel #2: Prioritizing Equality in COVID-19 Vaccine Distribution

eHI's Director of Strategy and Programs Wanneh Dixon joined Damika Barr, JD from Verily Life Sciences, Anna Basevich from Arcadia, J. Michael McGinnis, MD, MA, MPP from the National Academy of Medicine, and Diana Zuskov from LexisNexis Risk Solutions for a discussion on how to engage underserved communities in COVID-19 vaccine distribution and using data-driven approaches to close gaps in health equity.

"I think the biggest takeaway is that there is a lot of data out there and I think we're getting to the point where everyone is convinced data is important, but making it actionable and connecting it down to one individual that you can look at an entire data story for."

- Diana Zuskov

Panel #3: Virtual Care Delivery During COVID-19 and Beyond

eHI CEO Jen Covich Bordenick joined experts Saurabha Bhatnagar, MD of United Healthcare, Adam Pellegrini of CVS Health, and Roy Schoenberg, MD of Amwell. Panelists discussed how their organizations have scaled virtual care delivery during COVID-19 and how they envision the future of health care post-COVID-19.

"For the next generation of telehealth that we want to be known for it has to be built differently to allow for innovation of others to collaborate inside the telehealth encounters or surrounding the telehealth encounters."

- Dr. Roy Schoenberg 

Panel #4: Protecting “Health-ish” Data: Balancing Innovation and Health Data Privacy

eHI's Vice President and Senior Counsel Alice Leiter joined Jodi Daniel, Partner at Crowell & Moring; Laura Hoffman, Assistant Direction of Federal Affairs at the AMA; and Liz Salmi, Senior Strategist, Research Communication at OpenNotes and Senior Multimedia Communications Director at Beth Israel Deaconess Medical Center. Panelists talked about the challenging balance of shoring up legal protections for the increasing amounts of non-HIPAA-covered health data, establishing consumer trust in new technologies, and encouraging innovation in health care and health tech.

"[With respect to the digital Covid contact tracing apps]... There was a great idea, a great need to try to supplement traditional contact tracing for public health purposes with the outbreak of Covid with digital apps and smartphone apps that could use different types of functionality on your phone ...to alert folks when they were exposed to Covid. Unfortunately, we saw with a lot of the early rollouts of those apps that people didn't trust what would happen to the information they provided."

- Laura Hoffman

Upcoming Webinar: Release of the Final Consumer Privacy Framework for Health Data. We are delighted to release our final proposal to shore up protections for non-HIPAA-covered health information and share our plans for phase 2 of our work. Please join us and our colleagues from the Center for Democracy and Technology on February 9 at 2:00. 

Panel #5: Digital Health Policy: Have We Reached a Turning Point?

The last panel of the Annual Meeting was moderated by eHI’s Assistant Vice President of Policy, Catherine Pugh. Catherine was joined by Aashima Gupta, Director, Global Healthcare Strategy and Solutions at Google Cloud; Matthew Roman, Chief Digital Strategy Officer at Duke University Health System; and Dr. Mona Siddiqui, Senior Vice President, Clinical Strategy & Quality at Humana for a discussion on the impact of COVID-19 on health policy, lessons learned, and how we move forward to build a more effective, efficient, and equitable health care system​. 

“I think digital should have a level playing field and I think there’s often been just a much higher bar to get some things approved than in-person care, so my hope is that people begin to see last year as a proof point of what’s possible and continue to enable greater access to care for people through technology and through digital solutions.”

- Dr. Mona Siddiqui

Are your patients and members so concerned about contracting COVID-19 that they are afraid to seek preventative care? Between deferred care, COVID-19 vaccine engagement, and the need to illuminate and address socioeconomic challenges and health equity, patient engagement presents new challenges as move into 2021. Do your current strategies measure up?

Please join us Lurie Children’s Pediatric Partners, an integrated network in Chicago, and Community Health Plan of Washington, a nonprofit health plan supporting Medicaid and Medicare populations, as they share their experiences and lessons learned from 2020, and discuss challenges ahead.

Both organizations knew early in the spring of 2020 that this year would make patient engagement difficult. They took this opportunity to rethink how they engaged with their populations by taking the lead in educating patients about the new public health threat, offering resources, and sharing guidance on preventative care.

The webinar will look at:

• Tools to support patients as the pandemic continues
• Engaging and educating patients around COVID-19 vaccinations
• Closing preventative care gaps and addressing deferred care
• Advancing health equity by addressing SDOH at the point of care

REGISTRATION NOTE: This webinar will be recorded and made available to registrants should the timing with Inauguration Day pose a conflict.

Speakers:

Anna Basevich
VP, Customer Success
Arcadia

Anna leads customer success at Arcadia, working with customers to build out tailored population health strategies that leverage Arcadia’s analytics and workflow tools.  She oversees the execution of Arcadia’s strategic partnership programs, which expand the transformative impact of the Arcadia Analytics platform.  Anna recently led the expansion of Arcadia’s customer training program to enable healthcare organizations to accelerate their value-based care outcomes.

Anna has worked with Arcadia customers – including health plans, ACOs, independent physician groups, IDNs, and life sciences organizations – across the country to develop and execute strategies to succeed in value-based care. She has deep experience supporting healthcare leaders as they implement effective enterprise-level programs to improve quality, manage cost and utilization, and drive accurate risk-adjusted payments.   She leads and mentors Arcadia teams to help provider networks and health plan customers roll out Arcadia’s tools in an effective and targeted manner to end users and drive platform adoption and change management.

Anna has managed implementations and client services work at Arcadia and at Deloitte Consulting; her past work has included numerous programs around health system quality measurement and improvement under ACO and risk-based contracts, initiatives aimed at improving accuracy and completeness of documentation for risk adjustment, state health insurance exchange implementations, Patient Centered Medical Home transformations, Health Information Exchange strategy and analytics, and large-scale health IT implementations.

Anna received her Bachelor’s degree from Wellesley College.

Mackenzie M. Bisset, MSPH, MS, MBA
Director of Operations
Lurie Children’s Pediatric Partners

Mackenzie Bisset, MSPH, MS, MBA is currently the Director of Operations at Lurie Children’s Pediatric Partners where she oversees and manages the Clinically Integrated Network. She helps define the strategy of the CIN, and sets annuals goals; she hires and manages staff; manages vendor partnerships and subcontracts; implemented software to aggregate clinical data and maintain data feeds across the CIN; leads all marketing and communication efforts; and developed the CIN Quality and Safety Plan. She also helped negotiate and oversee the implementation of two Medicaid and three commercial VBCs totaling 140,000 lives and roughly $300 million in medical spend and has successfully achieved savings under these value-based arrangements.

Prior to directing the CIN, Ms. Bisset was the Clinical Quality Consultant for the Care Coordination Entity (CCE) at Lurie Children’s. As part of this role, she also identified opportunities for co-management between specialists and pediatricians; developed learning collaboratives to reduce costs; and improved the appropriateness of referrals while improving outcomes.  Another component of her role was developing clinical care guidelines and quality and utilization metrics to ensure compliance with state requirements as well as identifying opportunities for performance improvement.

Additional previous titles include Accreditation Compliance/Health Services Accreditation Surveyor for the National Commission on Correctional Health care where she evaluated the health care services provided in jails and prisons across the United States. As a Consultant for Hubbert Systems Consulting, she provided subject matter advice on the structures and processes of health care delivery to clients, designed and implemented Quality Improvement and Patient Safety programs and more.

Jen Covich Bordenick
CEO
eHealth Initiative and Foundation

For over 20 years, Jennifer has focused on quality and innovative technology solutions to transform healthcare. As CEO, she provides leadership for research, education and advocacy components of eHealth Initiative and Foundation (eHI). Convening senior executives from every group in healthcare to discuss, identify, and share best practices that transform the delivery of healthcare. Focus areas: improving health and wellness through innovative solutions; interoperability; privacy concerns; artificial intelligence; payment models to support innovative care; and tech tools for chronic care. She led development of dozens of national surveys and published groundbreaking reports. As part of her work with the Foundation, she led grants with California Health Care Foundation, Commonwealth Fund, Aetna Foundation and Bristol Meyers Squibb Foundation. Jennifer is co-chair of the Federal HIT Policy Committee’s Strategy and Innovation Workgroup; member of the HL7 Board of Directors; and a member of the Diabetes Collaborative Stakeholder Panel. Jennifer is a faculty member for the MHA and MHIA graduate programs at George Washington University. Prior to joining eHI, Jennifer headed up the strategic marketing at OpenNetworks, Inc., focusing on security solutions for the healthcare industry. She led healthcare industry relations at MicroStrategy, Inc., focusing on data-mining solutions for the pharmaceutical and healthcare industry. She spent four years at the National Committee for Quality Assurance as Director of Policy and Product Development, helping develop national quality standards for healthcare organizations. Jennifer began her career at the George Washington University Hospital, Medical Center and Health Plan working on quality management initiatives, clinical pathways and healthcare administration. Jennifer earned a master's in Human Resource Development, completed coursework in health administration doctoral program at GWU, and resides in Maryland with her husband and two children.

Jennifer Polello, MHPA, PCMH CCE, MCHES
Senior Director of Quality and Population Health
Community Health Plan of Washington

Jennifer has over 20 years of extensive experience across the healthcare continuum in the areas of public health, chronic disease management, quality improvement, health policy, population health management and clinical informatics.  She has exercised this experience from several points of view across the health care environment and has demonstrated expert facilitation skills in leading teams of clinicians, nurses and physicians through the transformation process of patient care in the ambulatory setting.  Jennifer has worked on regional health information exchange projects and assisted in the design of a clinical decision support tool for patients with type 2 diabetes. She has also served as an Adjunct Clinical Assistant Professor mentoring PharmD candidates at Washington State University.   Jennifer is currently leveraging her knowledge and expertise as the Senior Director of Quality and Population Health at Community Health Plan of Washington where she leads the company’s quality improvement strategies, population health and clinical data integration programs across the Network of 20 community health centers that operate more than 130 clinics across the state. 

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As healthcare technology evolves, nurses serve on the front lines of applying the latest advancements to serve their patients with increasing efficiency and effectiveness. In fact, by 2017, more than 95% of all hospitals in the U.S. had adopted certified electronic medical record (EMR) systems.

Technology continues to shift the nursing field in many ways, with the pace of change expected to increase with time. Read on to find information on how this will take shape, whether nurses can expect to be replaced by technology, and recent trends and advancements in healthcare.

Smartphone apps, contact tracing, data analytics and artificial intelligence make finding and treating people with an infectious disease, like COVID-19, far more efficient than ever before. The connectivity we have today gives us ammunition to fight this pandemic in ways we never previously thought possible. The increased use of telehealth has shown itself to be a true lifesaving tool during this pandemic. Even EHR's provide valuable clues about how COVID-19 is moving through a population. Building on all these tech innovations will be critical for combating a second wave and future pandemics. 

Please join eHI’s CEO, Jennifer Covich Bordenick, for an informative discussion with leading healthcare subject experts about using innovative technologies to combat COVID-19. 

Speakers: 

Murray Brozinsky
CEO, Conversa Health

Murray Brozinsky is the Chief Executive Officer at Conversa Health, a leading Conversational AI platform designed to improve the patient experience. Previously, Murray founded AVIH, an AI solution for primary care; co-founded and served as Chief Strategy Officer of Talix Inc. a risk adjustment SaaS company; and was Chief Strategy Officer of Healthline. Prior to healthcare, Murray co-founded Loyalty Matrix (sold to Responsys/Oracle); Lypro Biosciences (sold to Cerenis Therapeutics); and Cambrian Technologies. He started his career with stints at Boston Consulting Group and Morgan Stanley. Murray sits on the boards of First Call Ambulance Service and Adacado and is an advisor to Zignifica, Catelas, Aetho, UCSF Health Hub, and DeAnza High School Tech Academy.

Howard Rosen
CEO, Lifewire

Howard is the strategic and visionary leader for LifeWIRE; first developing the LifeWIRE communication platform in 2005, which holds 3 patents.  He is widely recognized as a healthcare IT entrepreneur, named as one of the top 100 Innovators of the Next Century (Rockefeller Foundation) and one of the Top 30 mHealth Innovators by the mHealth Alliance (UN Foundation).  He has been appointed to the North America Public Policy Committee of the Healthcare Information and Management Systems Society, a global non-profit organization focused on better health through information and technology. Prior to LifeWIRE, Howard spent two decades as a film and television producer where he mastered the skill of client /audience engagement that drives LifeWIRE platform.

Mitchell Clark
SVP, CommunityWorks
Cerner 

Mitchell Clark is the SVP at CommunityWorks Organization, currently leading Cerner's expanding presence in the Critical Access and Community Hospital marketplace. CommunityWorks is a cloud-based deployment of Cerner’s traditional IT platform, providing an integrated digital record of a patient’s health history that includes clinical and financial data across the continuum of care. He has been with Cerner for 23 years, also serving as the Vice President and General Manager of Revenue Cycle Organization and the VP and GM for U.S. client development.

Dr. Jonathan Moore, MD
Medical Director, Fitbit

John Moore is a physician, engineer and the Medical Director at Fitbit. He is the former CEO of Twine Health, a Cambridge based company recently acquired by Fitbit. John studied biomedical engineering and then medicine at Boston University. He left the clinical career path, determined to develop solutions to improve healthcare delivery, and earned a PhD from MIT. His research included the intersection of health psychology, learning science, and human-computer interaction, which formed the health behavior change foundation of Twine Health that is now being leveraged at Fitbit. John was recently recognized by Employee Benefits News, as one of the 2019 Digital Innovators: Transforming HR. John finds his fit with various ocean-related activities, including surfing.

On Thursday, July 23^rd, eHI and several leading health care organizations held a virtual rally on the Protecting Access to Post-COVID-19 Telehealth Act of 2020 (HR 7663). While Congress and the Centers for Medicare & Medicaid Services acted quickly to implement waivers to allow for the reimbursement of telehealth services during the COVID-19 public health emergency, seniors will lose access to this important care unless Congress again takes decisive action.

The House Telehealth Caucus leaders - Representative Mike Thompson (D-CA), David Schweikert (R-AZ), Peter Welch (D-VT), Bill Johnson (R-OH), and Doris Matsui (D-CA) joined eHI CEO Jennifer Covich Bordenick and CEOs from four leading digital health associations to discuss the legislation. eHI, along with more than 300 other organizations, signed a stakeholder letter to Congress supporting continued access to telehealth.

The legislation addresses most of the priorities included in the letter and would ensure all Medicare beneficiaries have continued access to telehealth services. Organizations can sign a letter of endorsement for HR 7663 by clicking here.

"Telehealth has proven vital to supporting the continuity of care."

- Rep. Doris Matsui, D-Calif.