The American Hospital Association, the Federation of American Hospitals and three other major hospital groups have recommended substantial changes to the Centers for Medicare & Medicaid Services-mandated patient experience survey, Modern Healthcare Reports. The hospital groups argue the Hospital Consumer Assessment of Healthcare Providers & Systems survey, commonly referred to as HCAHPS, is outdated and in need of an overhaul
Link to a news page:
External News Article:
Add reference to external site news article
News Category:
Member News