A key to patient engagement is keeping your clients as informed as possible about their options for treatment, medications, recovery, and all other aspects of the healthcare system. A practice that is fully engaged with their patients works more efficiently, from setting up follow-up visits to receiving electronic reminders about appointments, and this personalized engagement is now expected. Digital communication is not something you can disregard—patients want personalization and the ability to speak to their health practitioner on the platforms they use.
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