The COVID-19 pandemic is changing the economy, the way we work and the health system. A comparison by PwC’s Health Research Institute (HRI) of American consumer sentiment before and during the pandemic reveals that people are accessing health information in new ways. Their trust has shifted as well.

In this webcast a panel of health experts will examine insights from PwC’s recent consumer survey findings: The COVID-19 pandemic is influencing consumer health behavior. Are the changes here to stay? HRI, which surveyed 2,533 Americans between April 2 and 8, found that the delivery of care may look very different after the pandemic. HRI’s results signal that US businesses could play an even bigger role in protecting the health of their workers, that the health system likely will make more room for telehealth and other forms of virtual care, and that the American consumer may take a more active role in managing health and participating in a system that is being remade.

Agenda

● The COVID-19 pandemic is influencing consumer health behavior. Are the changes here to stay?

● Understanding the broad pandemic implications on your healthcare business: Dynamically simulate the progression of COVID-19, potential economic impact and consumer response - so that you can plan your healthcare company’s strategies and actions.

Sundar Subramanian
Health Industries Advisory Strategy Consulting and Growth Platforms Leader, PwC US 

Sundar leads the US Strategy Consulting and Growth Platforms for PwC Health Industries, and the Government Programs Center of Excellence (GCoE)
ocused on the Medicare, Medicaid, and the exchange/ACA marketplaces. He currently leads PwC US Health Industries COVID-19 efforts around predictive
modeling, dynamic and resilient strategy and recovery and re-activation for healthcare clients. He pioneers work linking analytics and AI with strategy decision
making and co-authored new thinking around dynamic and resilient strategy to manage through uncertain times.

Sierra Hawthorne
Health Industries Advisory Director, PwC 

Sierra brings experience in artificial intelligence applied to the field of public health. Her clients have included national health insurers, integrated delivery networks,
charitable foundations and local government. Sierra has supported these clients through analytics strategy, digital strategy, consumer experience design,
and community health investment portfolio planning. 
 

Benjamin Isgur
Health Research Institute Leader, PwC 

Ben leads PwC's Health Research Institute. In this role, he oversees thought leadership and research initiatives for the firm and clients.
He also consults with healthcare systems, trade associations, and policy groups on strategic planning, and industry intelligence and trends.
Ben is a published writer and his research is often cited by health leaders across the industry. In addition, he frequently speaks on a range of topics,
including physician-hospital alignment, government policy, medical cost trends, consumerism, academic medicine and digital health.

Sarah Haflett 
Health Research Institute Director, PwC

Sarah is a Director at PwC's Health Research Institute (HRI) where she leads the development of thought leadership and research initiatives in the provider sector,
with a particular focus on care delivery innovation and health information technology. Prior to joining HRI in 2010, she worked as a PwC consultant for seven years, advising healthcare provider 
clients on growth and integration strategies and operations improvement.
Sarah has worked in a variety of healthcare settings, including academic medical centers, health systems, community hospitals, and large physician practices.

Cancer patients face unique challenges with the COVID-19 pandemic. With compromised immune systems, they are not only more susceptible to the virus and in many cases, their treatment has been disrupted.

Join eHI CEO Jennifer Covich Bordenick for an interview and discussion with  J. Leonard Lichtenfeld, MD, MACP and Deputy Chief Medical Officer, American Cancer Society. 

A complete picture of the COVID-19 pandemic – including accurate patient demographics, aggregated clinical characteristics, health system monitoring and economic consequences – is critical to preparedness and response at regional, state and national levels. During this webinar, we will look at how important matched patient data along with a comprehensive analytics platform is necessary to support stakeholders across the ecosystem to inform in “real-time” life-saving decisions during a time of unprecedented need.  Don’t miss this discussion as senior health IT members from KPI Ninja and 4medica – One Patient…One Record share “best practices” in responding to the COVID-19 pandemic crisis.

Speakers:

Vineeth Yeddula​

Co-Founder and CEO KPI Ninja

Co-Founder and CEO of one of the fastest growing healthcare analytics company, KPI Ninja. More than ten years of healthcare experience in leadership, analytics, population health, and performance improvement. A proven leader offering expertise in creating a data-driven, team-based, continuously improving, and patient centered organizational performance improvement culture. ​

Ben Moscovitch

Project Director, Health Information Technology The Pew Charitable Trusts​

Ben Moscovitch directs Pew’s efforts to improve the safety of electronic health records and enhance the exchange of information so health care providers and patients have the data they need to make informed decisions. Previously, Moscovitch worked on Pew’s medical devices project, advancing policy reforms to support innovation, patient safety, and quality improvement.

Harvey Guindi ​ 
Chief Information Officer
HNL Lab Medicine

Harvey Guindi leads the design, development and implementation of Business Technologies by leading the Software Design and Engineering, Project and Product Management, Enterprise Architecture, Support and Infrastructure, Clinical Applications and Client Solutions teams

Gregg Church 
President, 4Medica

Gregg Church is President of 4medica with 20-plus years of health IT experience. He represents 4medica in championing reform initiatives that achieve health IT interoperability, a nationwide patient identifier and matching standardization strategy, and the Clinical Lab 2.0 global movement to redefine laboratory value. Church regularly speaks and hosts roundtables at regulatory and industry conferences, events and public policy think tanks involved in shaping the framework for patient identification, and advocates for the national need to reduce patient duplicate records across disparate systems to less than 1 percent.

CMS updated a video that answers common questions about the expanded Medicare telehealth services benefit during the COVID-19 public health emergency. New information includes how CMS adds services to the list of telehealth services, additional practitioners that can provide telehealth services, and the distant site services that Rural Health Clinics (RHCs) and Federally Qualified Health Centers (FQHCs) can provide. Further, the video includes information about audio-only telehealth services, telehealth services that hospitals, nursing homes and home health agencies can provide, along with how to correctly bill for telehealth services.