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Industry Perspectives

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Managing Type 2 Diabetes: A Team-Based Approach

December 12, 2017

Educational module from the American Medical Association's initiative, STEPS Forward.

How will this module help me improve glycemic control and prevent complications in my patients with type 2 diabetes?

  1. Outlines six steps for developing an efficient team-based approach to managing diabetes
  2. Provides answers to common questions about diabetes management for patients with type 2 diabetes
  3. Provides examples from other practices on how they are helping patients achieve their glycemic goals

Adult Vaccinations: Team-Based Immunization

December 12, 2017

Educational module from the American Medical Association's practice-based initiative, STEPS Forward.

How will this module help me improve adult vaccination rates in my practice?

  1. Outlines six STEPS to creating a successful team-based adult immunization program
  2. Answers commonly asked questions about team-based adult immunization programs
  3. Provides downloadable tools and training materials to guide you through the process

National Health Information Sharing & Analysis Center

November 02, 2017

National Health Information Sharing & Analysis Center (NH-ISAC) is the official health care information sharing and analysis center, offering non-profit and for-profit health care stakeholders a community and forum for sharing cyber and physical security threat indicators, best practices and mitigation strategies. Membership is open to any health care stakeholder seeking protection of valuable PHI (personal health information) and IP (Health care-related Intellectual Property) and also compliance with Federal HITECH ACT, HIPAA-related privacy rights and NIST (National Institute of Standards and Technology) guidelines. NH-ISAC is a non-profit member-driven organization of owners and operators within the health care sector. Members include private & public hospitals, “ambulatory” providers, health insurance “payers,” pharmaceutical/biotech manufacturers, laboratory, diagnostic, medical device manufacturers, medical schools and medical R&D organizations. Joining NH-ISAC is one of the best ways health care and public health firms can actively participate to protect the industry and its vital role in critical infrastructure.

A Tale of Two Storms - Transformation of the e-Health Ecosystem Between Katrina and Harvey

October 19, 2017

9/15/17 post from Waterloo Research and Consulting on how electronic HIE networks should be considered a critical part of a state’s and region’s emergency preparedness and response infrastructure.

eMAC 9.19.17 Roundtable Recap

September 26, 2017

Medication Adherence: Moving the Needle Forward

On Tuesday, September 19, eHealth Initiative (eHI) convened more than 20 healthcare executives from payer, provider, academic, and pharmaceutical organizations for a roundtable discussion on medication adherence—a patient’s ability to take medication exactly as prescribed.  The roundtable was the first in-person meeting of eHI’s Electronic Medication Adherence Collaborative (eMAC). eMAC brings together stakeholders who are using analytical and behavioral interventions to address adherence. Through this initiative, eHI is capturing best practice data to move healthcare closer to a culture of medication adherence.

In 2004, one of eHI’s major initiatives was the nascent concept of electronic prescribing. eHI became an instrumental force in making e-prescribing a mainstream practice. Now, more than 70% of physicians are e-prescribing and 90% of pharmacies accept e-prescriptions, according to the Office of the National Coordinator for Health Information Technology (ONC) data. eMAC is designed to have a similar impact on medication adherence.

Now is the time

Medication non-compliance, or non-adherence, has traditionally been detrimental to population health. Non-adherence contributes to negative health outcomes, poor quality of life, and increased medical costs. In the current healthcare environment, there are numerous financial incentives around value-based care and patient outcomes. Improving medication adherence improves patient outcomes and lowers healthcare costs.

Payers and providers are poised to capitalize on the wealth of data and resources that simply did not exist a few years ago. At this critical juncture, eMAC’s goal is to create a standardized system, a “vital sign,” based on data sharing, to address the multi-faceted and dynamic nature of medication adherence. While there is no magic pill to cure non-adherence, through collaboration and data sharing, the needle will move forward.

Sharing the data

The September 19 meeting was an engaging discussion with eMAC stakeholders, focused on emerging best practices and studies. Currently refill rates, active and passive drug monitoring, patient reports, and pharmacy insurance claims are the various tools used to track adherence. Adherence occurs on a changing spectrum that includes high, moderate, low, and mixed. Stakeholders discussed the various findings of research conducted by their organizations and what they have learned from the research of other groups

“Supplements are the dirty little secrets that effect adherence.”

The consensus was a need for system and individual level initiatives to address medication adherence. A summary of practices that members of the collaborative deemed to have a positive impact on adherence, and some that did not, follows.

Links in this article are located in the Medication Adherence section of eHI’s Ehealth Resource Center, which contains additional information on each aspect of medication adherence listed below.


clinical contact x technology x behavior change =
sustained health outcomes


Positively Impacts Medication Adherence

Little to No impact on Medication Adherence

Next Steps

On December 12, 2017, eMAC will reconvene to work on the vital sign for medication adherence. As with e-prescribing, medication adherence should be incorporated into each doctor visit. There are many components to adherence. Did the patient take the correct dosage?  Was the medication taken at the right time of day and for the length of time prescribed for use? As demonstrated from our discussion, a body of research already exists on validated self-report questions and other indirect methods to capture adherence.

Using this data, the vital sign is intended to be a simple tool to track adherence, while addressing root causes of the many barriers to compliance, such as stigma, resources / access, side effects, and trust. The tool will help providers better manage their Medicare Access and CHIP Reauthorization Act (MACRA) needs being implemented by the Centers for Medicare & Medicaid Services. Improving adherence improves patient outcomes, which ultimately saves the healthcare industry money.

Overview of Pharmacists' Role of mHealth in Medication Adherence

September 19, 2017

The purpose of this document is to provide an overview of mobile health (mHealth) as it relates to the practice of pharmacy. This document will identify resources utilized in the enhancement of medication adherence and improvement of patient engagement. The document includes information about pharmacist’s involvement in medication adherence within the pharmacist health IT system workflow. The mHealth information should be documented and integrated within systems used by other healthcare providers, patients, and caregivers. This document will demonstrate how pharmacists can use technology to influence patient engagement related to medication adherence. From Pharmacy Health Information Technology Collaborative 7/11/16.