WEBINAR: The New Era of Healthcare - Patient Engagement and Consumerism

Modernizing Public Health, Virtual Care, Transparency & Value, Value-Based Care

  • Modernizing Public Health

    Building a more robust and sustainable public health system that promotes health, prevents disease, and protects all communities.
  • Value Based

    Discover how patient-centered care is changing healthcare.
  • Virtual Care

    Increasing and optimizing patients’ access to care through the use of technology.
  • Transparency and Value

    Explore how these two key aspects driving a modern, connected healthcare system are being implemented on the ground.

WEBINAR: The New Era of Healthcare - Patient Engagement and Consumerism

May 26, 2021

Despite investment in new consumer-facing digital health technologies, health plans and providers still struggle to meaningfully engage vulnerable populations. Join eHI in a discussion with experts to explore how to increase engagement of individuals at risk of worsening physical and mental conditions, including diabetes, social isolation, and injuries from falling. In this webinar, you’ll hear from two panels regarding the various ways that technology can be utilized to target and engage at-risk populations.


Amy McDonough

Managing Director & General Manager
Fitbit Health Solutions at Google

As the Chief Operating Officer for Fitbit Health Solutions, Amy leads the team working with employers, health plans and health systems to design solutions and programs focused on engagement, positive return on investment and health outcomes. Before her COO role, Amy took on several key positions leading Fitbit’s B2B efforts. Prior to Fitbit, Amy held strategic roles at CNET Networks, including Director of Audience and Content Development for the Community Division and Director of Strategic Partnerships for the Network. Amy has a bachelor’s degree from Merrimack College in Andover, MA and a Professional Certificate in Integrated Marketing Communications from the UC Berkeley Extension program. 


Stacy Ward-Charlerie, PharmD, MBA
Director, Product Development
Strategy & Growth Department
AllianceRx Walgreens Prime

Stacy Ward-Charlerie is a Clinical Informatics Pharmacist with more than a decade of experience working in product and informatics roles. Currently, she is the Director of Product Development Solutions at AllianceRx Walgreens Prime, one of the nation’s largest specialty pharmacies. In this role she is responsible for leading the development new products and programs for payer and pharma clients. Prior to joining AllianceRx Walgreens Prime, Dr. Ward-Charlerie served as the President of WardRx Consulting, a firm providing consulting services for organizations seeking to use or enhance health information technology to improve clinical outcomes.

Previously, she held various roles at Surescripts, the nation’s largest health information network. While there, she led the growth and innovation of their Medication History product portfolio. She was also instrumental in launching the Critical Performance Improvement Program, working across the Surescripts Network Alliance to improve the quality of e-prescriptions. Dr. Ward-Charlerie spent her early career in the intersection of managed care and informatics working for Kaiser Permanente focusing on EHR system configuration to support utilization/formulary management and quality/safety initiatives.

Dr. Ward-Charlerie has published several peer-reviewed research articles on the interoperable exchange of healthcare data. She has served as an adjunct clinical faculty member at Notre Dame of Maryland University, graduate faculty at George Mason University and precepts PharmD candidates from local universities.

She received a Bachelor of Science degree in Biology from Nova Southwestern University, a Doctor of Pharmacy degree from Howard University College of Pharmacy, and completed a PGY1 residency program with Kaiser Permanente Mid-Atlantic States. She also holds an MBA in Healthcare Management.

Henry Archibong
Associate Vice President, Innovation Solutions

Mr. Archibong serves as Associate Vice President of Innovation Solutions for Inovalon, leading product innovation, interoperability strategy and operations for the Company’s payer and provider business units, as well as efforts to expand Inovalon’s connectivity infrastructure.

Mr. Archibong has nearly two decades of experience in healthcare IT. He began his career with Johnson & Johnson (J&J), where he successfully streamlined IT project execution and resource management across all 250 J&J operating companies globally.

Mr. Archibong transitioned into healthcare when was tapped to join Cooper University Health Care, in Camden, NJ, as their Director of Enterprise Applications. There, he successfully led the system-wide implementation and adoption of the Epic Electronic Health Record (EHR) for the health system.

He later joined Anne Arundel Medical Center (AAMC) in Annapolis, MD, as their Executive Director and Associate Chief Information Officer (ACIO). There he led several technology advancements for the health system, including the launch of a new Enterprise Resource Planning system, a Picture Archiving and Communication System (PACS), and deployment of Epic EHR across all of their ambulatory clinics. AAMC was recognized as one of the nation’s Most Connected Hospitals by U.S. News and World Report, as well as a HealthCare's Most Wired Hospital in 2015 and 2016 during his tenure as ACIO.

Prior to joining Inovalon, Mr. Archibong served as the Vice President and Site Executive for University of Maryland Capital Region Health in Prince Georges County, MD.


Fred Bentley
Managing Director, Policy

Fred Bentley advises clients on health delivery and payment innovation, providing analytic and strategic insight on issues related to the delivery of care.

As an expert in fields ranging from payer strategy to hospital–physician alignment and post-acute care, he has worked with providers, including integrated delivery networks, academic medical centers, post-acute providers, and long-term care organizations as well as national and regional health plans. Over the past 5 years, his work has focused on supporting health systems engage in Medicare and Medicaid payment and delivery system transformation initiatives.

Prior to joining Avalere, Fred was a principal in the Accountable Care Solutions practice at The Chartis Group. In this role, he worked with leading hospitals and health systems in developing strategic roadmaps to guide their clinical innovation, population health, and cross-continuum integration initiatives. He also served as a managing director with The Advisory Board Company, managing a team of consultants and analysts who supported provider organizations ranging from physician groups and health systems to post-acute care providers.

Fred holds an MPP and MPH from the University of California, Berkeley, and a BA in political science from Haverford College.

Hope Kragh
Vice President, Health Plan Solutions

For over 30 years, Hope has leveraged her passion and energy to drive her work with employers, health plans, and health systems to manage their enormous investment in healthcare for employees, members and patients.   At both large and start-up healthcare companies, Hope created and executed client experience + success strategies, and directly impacted business development and strategic partnership results. She joined Amwell as VP, Health Plan Solutions, in 2020 to lead the company’s strategic work with health plans’ telehealth strategies following several years with start-up Collective Health where she developed the vision, design, and execution of a full-scale client experience team + strategy for a business portfolio spanning multiple segments.  Hope’s additional experience spans over 25 years in national health plan carriers such as Anthem, UHC and CIGNA.

Hope has deep knowledge of the healthcare industry overall including network delivery models, population health and employee benefits strategies, plan operations, marketing, analytics, and consumer insights, and contract negotiations. She is passionate about disruptive change that will improve our healthcare delivery system and patient experience + outcomes and has been an active participant in health industry initiatives led by Pacific Business Group on Health, Catalyst for Payment Reform and the Purchaser Value Network Council.

Hope has also been a keynote speaker and expert panelist for healthcare industry events throughout the country, including MedCity Converge Conference, Health2.0, The Conference Board Healthcare Conference, Silicon Valley Employers' Forum Innovation Summit, Collective Create Health Conference, National Sales Meetings, and numerous industry fireside chats.


Eric Sullivan
Senior Vice President, Innovation and Data Strategies

Mr. Sullivan serves as Senior Vice President of Innovation and Data Strategies at Inovalon, supporting the innovation towards new product and technology solutions and providing executive leadership over all data integration, management, and governance programs. For more than 25 years, Mr. Sullivan has been leading clinical innovation and data-driven solutions in a variety of roles in the healthcare sector—with a keen focus on developing data-driven models to transform healthcare by improving quality, outcomes, and efficiency. He has held leadership positions in some of the nation’s largest health plans including UnitedHealthcare and led teams in the clinical care setting to deliver patient-centered, patient specific health care. His current role advances patient-precision analytics by leveraging big data technologies, Natural Language Processing (NLP), interoperability and real-time clinical data patient profiling.

Mr. Sullivan received his M.S. in Health Care Administration as well as an M.B.A from the University of Maryland. Mr. Sullivan also holds a B.S. in Neurobiology from the University of Maryland College Park.


Will Kilbreth
Senior Vice President and Chief Information Officer
Maine Community Health Options

Will has over 20 years of experience in the healthcare, technology, and finance fields. Prior to joining Community Health Options, Will was the Deputy Director for Maine’s Dirigo Health Agency, overseeing technical and financial operations. During this time, Will also served as Acting Deputy Director for the Maine Health Data Organization, the state’s all payer claims database. In other roles he has focused on the delivery of business systems and analytics for local and international clients, including MaineSense, Bowdoin, Reuters, AT&T, and British Telecom. Will has a BA in English Literature and Philosophy from McGill University.


Jen Covich Bordenick
Chief Executive Officer

For over 20 years, Jennifer has focused on quality and innovative technology solutions to transform healthcare. As CEO, she provides leadership for research, education and advocacy components of eHealth Initiative and Foundation (eHI). Convening senior executives from every group in healthcare to discuss, identify, and share best practices that transform the delivery of healthcare. Focus areas: improving health and wellness through innovative solutions; interoperability; privacy concerns; artificial intelligence; payment models to support innovative care; and tech tools for chronic care. She led development of dozens of national surveys and published groundbreaking reports. As part of her work with the Foundation, she led grants with California Health Care Foundation, Commonwealth Fund, Aetna Foundation and Bristol Meyers Squibb Foundation. Jennifer is co-chair of the Federal HIT Policy Committee’s Strategy and Innovation Workgroup; member of the HL7 Board of Directors; and a member of the Diabetes Collaborative Stakeholder Panel. Jennifer is a faculty member for the MHA and MHIA graduate programs at George Washington University. Prior to joining eHI, Jennifer headed up the strategic marketing at OpenNetworks, Inc., focusing on security solutions for the healthcare industry. She led healthcare industry relations at MicroStrategy, Inc., focusing on data-mining solutions for the pharmaceutical and healthcare industry. She spent four years at the National Committee for Quality Assurance as Director of Policy and Product Development, helping develop national quality standards for healthcare organizations. Jennifer began her career at the George Washington University Hospital, Medical Center and Health Plan working on quality management initiatives, clinical pathways and healthcare administration. Jennifer earned a master's in Human Resource Development, completed coursework in health administration doctoral program at GWU, and resides in Maryland with her husband and two children.


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