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WEBINAR: Leveraging Benefit Data to Improve Patient Satisfaction at the Point of Care

Digital Care

  • Digital Care

    Optimizing health, healthcare delivery, and access through digital technologies.  

WEBINAR: Leveraging Benefit Data to Improve Patient Satisfaction at the Point of Care

March 10, 2021

eHI, in partnership with Surescripts, hosted a 60-minute webinar discussing best practices to improve eligibility, formulary & benefit files to positively impact the point of care. The webinar highlighted the importance of having complete eligibility, formulary and benefit data and showcase the benefits of downstream transactions like real-time benefit check, electronic prior auth and specialty enrollment. The webinar also discussed the implementation of the new NCPDP version 5 standard. Panelists will include stakeholders from leading experts in point-of-care transactions.

Speakers:


Pooja Babbrah
Practice Lead for PBM Services
Point of Care Partners

Pooja Babbrah is a seasoned strategy and product leader focused on healthcare technology. She has spent over two decades leading and growing product strategy teams with her main focus on growing a company's revenue through a well-defined and focused product strategy. Most recently, Pooja is serving as a practice lead for Point-of-Care Partners, a management consulting firm focused on healthcare technology and policy where she has helped to grow revenues of the company over 120% over the past few years. Pooja is currently serving on the National Council for Prescription Drug Programs (NCPDP) Board of Trustees and has led the organizations efforts on developing standards and transactions related to specialty medications. She currently serves on the Investment committee for the Arizona State University Foundation – Women and Philanthropy program and also services on the Water1st International Advisory Council.

 


Dr. Andrew Mellin
VP, Chief Medical Information Officer
Surescripts

Dr. Mellin is focused on helping the Surescripts Network Alliance improve the patient experience with electronic prescribing and the provider workflow. Trained in internal medicine, he has spent more than two decades working in health information technology at companies including McKesson, RedBrick Health and, most recently, Spok. Before that, Dr. Mellin led the provider engagement team at Allina Health in Minneapolis through an EHR implementation spanning eight hospitals and 60 clinics and worked part-time as a hospitalist in St. Paul for 15 years.

 


Jen Covich Bordenick
Chief Executive Officer
eHealth Initiative

For over 20 years, Jennifer has focused on quality and innovative technology solutions to transform healthcare. As CEO, she provides leadership for research, education and advocacy components of eHealth Initiative and Foundation (eHI). Convening senior executives from every group in healthcare to discuss, identify, and share best practices that transform the delivery of healthcare. Focus areas: improving health and wellness through innovative solutions; interoperability; privacy concerns; artificial intelligence; payment models to support innovative care; and tech tools for chronic care. She led development of dozens of national surveys and published groundbreaking reports. As part of her work with the Foundation, she led grants with California Health Care Foundation, Commonwealth Fund, Aetna Foundation and Bristol Meyers Squibb Foundation. Jennifer is co-chair of the Federal HIT Policy Committee’s Strategy and Innovation Workgroup; member of the HL7 Board of Directors; and a member of the Diabetes Collaborative Stakeholder Panel. Jennifer is a faculty member for the MHA and MHIA graduate programs at George Washington University. Prior to joining eHI, Jennifer headed up the strategic marketing at OpenNetworks, Inc., focusing on security solutions for the healthcare industry. She led healthcare industry relations at MicroStrategy, Inc., focusing on data-mining solutions for the pharmaceutical and healthcare industry. She spent four years at the National Committee for Quality Assurance as Director of Policy and Product Development, helping develop national quality standards for healthcare organizations. Jennifer began her career at the George Washington University Hospital, Medical Center and Health Plan working on quality management initiatives, clinical pathways and healthcare administration. Jennifer earned a master's in Human Resource Development, completed coursework in health administration doctoral program at GWU, and resides in Maryland with her husband and two children.

 

This webinar is sponsored by Surescripts. 

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