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Report: Clinical Communication and Collaboration: Redefining the Patient Journey for Better Outcomes

Improving the Patient Experience, Interoperability, Modernizing Public Health, Digital Care

  • Interoperability

    Discover how healthcare technology works together.

  • Modernizing Public Health

    Building a more robust and sustainable public health system that promotes health, prevents disease, and protects all communities.

  • Digital Care

    Optimizing health, healthcare delivery, and access through digital technologies.  

  • Improving the Patient Experience

    Improving the whole patient journey to ensure a positive patient experience, from clinical and administrative, to financial, and everything in between.

Report: Clinical Communication and Collaboration: Redefining the Patient Journey for Better Outcomes

October 1, 2021

As the pandemic evolved, an added strain was placed on Emergency Departments (EDs) with the need to isolate COVID-19 patients from those seeking emergent care and non-COVID-19 care. Minimizing time spent in the ED or bypassing the ED altogether, along with the suspension of facility-based elective care, became a priority. This caused a shift in the traditional patient journey. There was a heightened interest in virtual assessments and notification systems to improve the flow of patients through EDs. 

eHI collaborated with Everbridge to create this report.

 

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