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Report: Clinical Communication and Collaboration: Redefining the Patient Journey for Better Outcomes

Best Practices, Consumers, Interoperability, Modernizing Public Health, Virtual Care

  • Interoperability

    Discover how healthcare technology works together.
  • Modernizing Public Health

    Building a more robust and sustainable public health system that promotes health, prevents disease, and protects all communities.
  • Virtual Care

    Increasing and optimizing patients’ access to care through the use of technology.
  • Consumers

    Explore how individuals and families experience healthcare.

Report: Clinical Communication and Collaboration: Redefining the Patient Journey for Better Outcomes

October 1, 2021

As the pandemic evolved, an added strain was placed on Emergency Departments (EDs) with the need to isolate COVID-19 patients from those seeking emergent care and non-COVID-19 care. Minimizing time spent in the ED or bypassing the ED altogether, along with the suspension of facility-based elective care, became a priority. This caused a shift in the traditional patient journey. There was a heightened interest in virtual assessments and notification systems to improve the flow of patients through EDs. 

eHI collaborated with Everbridge to create this report.

 

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