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Provider Access to Patient Information Survey - 2017 Report

Improving the Patient Experience, Interoperability, Policy, Privacy & Cybersecurity, Value-Based Care

  • Interoperability

    Discover how healthcare technology works together.
  • Value Based

    Discover how patient-centered care is changing healthcare.
  • Privacy & Cybersecurity

    Exploring the ways in which we are protecting the privacy, security, and confidentiality of patient information.  
  • Policy

    Stay up to date with what's happening with healthcare policy and how it affects stakeholders.
  • Improving the Patient Experience

    Improving the whole patient journey to ensure a positive patient experience, from clinical and administrative, to financial, and everything in between.

Provider Access to Patient Information Survey - 2017 Report

January 24, 2018

eHealth Initiative’s 2017 Provider Survey on Access to Patient Information examines perspectives on:
• Increased access to patient information
• Interoperability
• Changing regulations, including compliance with Merit-Based Incentive Payment System (MIPS) and Meaningful Use (MU)
• Latest findings on provider-related interoperability solutions, which drive outcomes and organizational priorities

After careful analysis of the survey results, the following key findings emerged:

  • Key Finding 1: Patient engagement appears to be increasing, with more patients accessing their health information and managing how it is shared
  • Key Finding 2: Providers are struggling to meet patient access regulations, which do not necessarily align with business needs
  • Key Finding 3: Changing federal requirements, and the costs associated with them, are causing great concern among providers
  • Key Finding 4: Current interoperability solutions do not meet the needs of providers
  • Key Finding 5: Patient security, privacy and confidentiality remain top concerns amongst providers
  • Key Finding 6: Professional societies and industry groups play a key role in educating providers on new regulations
  • Key Finding 7: EHR vendors are viewed as “helpful” in addressing current patient access regulatory requirements
  • Key Finding 8: Providers are engaged in a variety of alliances and participate in different interoperability frameworks
  • Key Finding 9: Providers prioritize connectivity in a variety of ways

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