Patient Experience: Empathy by Design

Consumers, Telemedicine, Value-Based Care

  • Value Based

    Discover how patient-centered care is changing healthcare.
  • Telemedicine

    Review new delivery methods for remote medical evaluation and treatment.
  • Consumer

    Explore how individuals and families experience healthcare.

Patient Experience: Empathy by Design

July 9, 2018

6.12.18 presentation from June eHI Workflow for Provider and Patient Experience Workgroup meeting by Lori Kondas, Executive Director, Patient Experience, Cleveland Clinic