Patient Experience: Empathy by Design
Improving the Patient Experience, Digital Care, Value-Based Care
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Value Based
Discover how patient-centered care is changing healthcare. -
Digital Care
Optimizing health, healthcare delivery, and access through digital technologies. -
Improving the Patient Experience
Improving the whole patient journey to ensure a positive patient experience, from clinical and administrative, to financial, and everything in between.
Patient Experience: Empathy by Design
July 9, 2018
6.12.18 presentation from June eHI Workflow for Provider and Patient Experience Workgroup meeting by Lori Kondas, Executive Director, Patient Experience, Cleveland Clinic
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