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LifeWIRE Improves Patient Engagement at the VA - Best Practices

Digital Care

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LifeWIRE Improves Patient Engagement at the VA - Best Practices

July 31, 2018

LifeWIRE Improves Patient Engagement at the VA

Many veterans have chronic conditions or other considerations that require additional support outside the realm of traditional care.  Tele-health is a mechanism that can help fill this need.  Goals include improving engagement, producing more patient-centered data and care, addressing problems before they escalate, improving resource use, increasing efficiency and value, and ultimately saving lives.  LifeWIRE is a patient engagement tool that uses automated dialogue to help meet these goals successfully.  

 

Best Practices         

  • Outreach - LifeWIRE checks in with patients, an especially useful aspect for those with chronic conditions
  • Follow-up - Reminder messages can assist with medication adherence, follow up appointments, and other patient tasks
  • Feedback - Can check on medication and patient satisfaction
  • Automation - Automated dialogue means that no APP is required
  • Integration - Quantitative data can be combined with qualitative data
  • Versatility - The program can be used on any device (400+ wearable medical devices are compatible) and any media
  • Security - Data is cloud based and secure

 

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