It’s Time to Put Away the Puzzle: Improving Patient Safety by Enhancing Medication Management Accuracy

The NCPDP SCRIPT CancelRx transaction plays a critical role in medication management. A CancelRx Request message is sent to the pharmacy when a prescriber discontinues a medication in the Electronic Health Record (EHR) system, thereby providing a crucial piece of actionable intelligence that is distinct from other new e-prescription (NewRx) orders.  This transaction plays an essential role in prescribers’ workflows, as they expect timely receipt and efficient processing of their electronic medication orders, including cancellation orders, to ensure optimal patient care.  Unfortunately, this critical tool is currently underused.

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