Impact of Community Pharmacist Interventions With Managed Care to Improve Medication Adherence

The consortium successfully designed, implemented, and analyzed community pharmacist-led adherence interventions in collaboration with a third-party provider and academia. Community pharmacists were able to increase interactions with patients and in some cases improve adherence measures. Most community pharmacies face workflow implementation barriers when instituting new interventions into practice. However, the opportunity to improve adherence outcomes is a valued intervention and can be administered through a third party looking to target certain members. Interventional data from the pharmacy to the third party are valued and should be streamlined for completeness, accuracy, and clinical content. The need for efficient electronic exchange of information will be key to the expansion of set services. Academia plays a key role in the study design, effectiveness of clinical output, and integration of the collaboration into didactic and experiential aspects of student training. Future research must include implementation outcomes (eg, acceptance, adoption, fidelity, sustainability) in order to better understand how community pharmacists can effectively implement these interventions. A focus on implementation would help to address the barriers that most community pharmacies face when instituting new interventions into practice.

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