How telehealth is the Netflix of medicine—and why it matters

Telehealth has existed since the 1950s, but it feels as though the term really burst onto the health care innovation scene within the past five years. With the booming app economy, which analytics firm App Annie has predicted will eclipse $6.3 trillion by 2021, users have integrated their devices into everyday tasks, including visits to the doctor.

Yet no single telehealth app or provider has emerged as leader of the pack in the same way that Instagram, for instance, dominates the photo- and video-sharing social media game. Telehealth remains a highly competitive landscape. Beyond user-friendliness and affordability—the hallmarks of a successful app—our experience at Privia shows that a standout telehealth service should fulfill the following criteria. 

The full AMA article can be viewed at this link.