Radiology departments face the same challenges as the rest of the healthcare market; they must transition to an environment driven by outcomes and value. Yet, this challenge is compounded for imaging departments, since they’re often perceived as a cost center instead of a profit center. One factor that hampers their ability to change, is that their tools—mainly the PACS—were designed to help them read more studies faster. And while maintaining a high reading volume remains important, it’s now accompanied by additional priorities including quality metrics, improved outcomes, patient satisfaction, and reduced costs.  To achieve these goals, radiologists need to streamline their workflows through advanced, modern tools. 

This paper describes both best practices and examples of ways in which workflow can deliver tangible value in these four areas.