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Development of a real-time physician– patient communication data collection tool

Analytics, Improving the Patient Experience

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  • Improving the Patient Experience

    Improving the whole patient journey to ensure a positive patient experience, from clinical and administrative, to financial, and everything in between.

Development of a real-time physician– patient communication data collection tool

November 10, 2019

Development of a real-time physician– patient communication data collection tool

This study highlights the importance of effective physician–patient communication and presents a unique data collection tool to assess and improve physician communication in real time. This tool can provide physicians with personalised feedback and relate specific communication behaviours to patient experience measures to provide high-quality care and improve the patient experience.

The full article can be downloaded below.  

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