Development of a real-time physician– patient communication data collection tool
Analytics, Improving the Patient Experience
Development of a real-time physician– patient communication data collection tool
November 10, 2019
Development of a real-time physician– patient communication data collection tool
This study highlights the importance of effective physician–patient communication and presents a unique data collection tool to assess and improve physician communication in real time. This tool can provide physicians with personalised feedback and relate specific communication behaviours to patient experience measures to provide high-quality care and improve the patient experience.
The full article can be downloaded below.