Consumer preference to utilize a mobile health app: A stated preference experiment
Improving the Patient Experience
Consumer preference to utilize a mobile health app: A stated preference experiment
April 22, 2020
One prominent barrier faced by healthcare consumers when accessing health services is a common requirement to complete repetitive, inefficient paper-based documentation at multiple registration sites. Digital innovation has a potential role to reduce the burden in this area, through the collection and sharing of data between healthcare providers. While there is growing evidence for digital innovations to potentially improve the effectiveness and efficiency of health systems, there is less information on the willingness of healthcare consumers to embrace and utilise technology to provide data.