Chesapeake Regional Information System (CRISP) Best Practices

In 2009, the Maryland Health Care Commission (MHCC) and the Health Services Cost Review Commission (HSCRC) designated the Chesapeake Regional Information System for our Patients (CRISP or State-Designated HIE) to build and maintain the technical infrastructure to support a statewide HIE. The long-term goal of the State-Designated HIE is to build the fundamental foundation for interoperability to communicate health data among Maryland physicians, hospitals, and other health care organizations and providers. The State-Designated HIE will also enable communities with regional HIEs to connect to other communities around the State and, in the future, with providers in other states.

Best practices

• Wide range of data - We created a report that combines hospital claims data to allow users to filter with hospital MRN, etc. It is through this report that hospitals identify the high-risk patients. CRISP gets all hospital claims data, mpi – longitudinal records.
• Provider access - Report goes to doctor, on the front end of care coordination. List can be exported so that doctor can follow up.
• Analytics - The value we add is analytics that can flag readmissions, chronic conditions etc. Report gives director of care management insight intotrends and allows the function to search patient by condition. This functionality is a powerful tool that can be used in initiatives to avoid readmissions, etc.
• Training - In our organization we built a training program so they understand use cases
• Goal setting - We have set milestones – actual people who use the technology, number of times accessed.

www.crisphealth.org