Accenture 2019 Digital Health Consumer Survey
Analytics, Improving the Patient Experience, Digital Care
-
Digital Care
Optimizing health, healthcare delivery, and access through digital technologies. -
Analytics
Examine how healthcare data can provide insight across claims, cost, clinical, and more. -
Improving the Patient Experience
Improving the whole patient journey to ensure a positive patient experience, from clinical and administrative, to financial, and everything in between.
Accenture 2019 Digital Health Consumer Survey
February 14, 2019
Accenture 2019 Digital Health Consumer Survey
Healthcare consumers today are changing, and their expectations for convenience, affordability and quality are redefining how they engage at each stage of care. Younger consumers are not satisfied with healthcare's status quo and consumers of all generations are more willing to try non-traditional services. The providers and payers who heed the shifts and deliver what patients are looking for will be the ones to earn loyalty, navigate disruption and be strongly positioned as the future of healthcare consumerism unfolds.
The full Accenture survey results can be downloaded below.
Download (PDF)