6 strategies for successful workforce technology implementation​: Best Practices

Healthcare staffing and scheduling is complex and time-consuming. It requires constant attention by managers, including navigating layers of internal and external variables that influence daily outcomes. These multifaceted processes may require contemporary strategies and integrated technology solutions for effective management. This article offers a practical guide for implementing integrated data-driven workforce management technology.

Best Practices

• Establish the project team - Clear roles and responsibilities are foundational for success.
• Determine the how - Define how the project will be implemented.
• Assess the organizational structure - Organizational assessment provides insight into critical aspects of the project, including how to build and design the technology to align with organizational workflow, define roles based on end-user needs, and develop training. 
• Consider the timing - The success of a project depends on the organization’s ability to develop a realistic timeline that considers the project’s scope, resources, and team size.
• Standardize project documents - Standardizing activities and documents improves efficiency for the project team.
• Pre- and post-go-live support activities - Pre- and post-go-live support activities engage end users and encourage them to adhere to new technology. Users can voice concerns to the project team and share information about challenges that require modification. 

The full article can be downloaded below.