Today’s consumer expects to be able to do everything online but the demand for digital convenience is still not being met by most healthcare providers. The economics of health systems are at risk. The only way forward is to shift how consumers find, book, and pay for their care.
In this webinar, we will learn how Providence St. Joseph Health was able to help patients find and choose appropriate care quickly by developing a transaction ready- same day care model that improved the patient experience and also cut costs. In 2019 alone, Providence St. Joseph Health saw a 30% increase in new consumer growth.
By collaborating with consumer-facing tech companies, Providence St. Joseph Health was able to build a digital, simple, and self-service platform that allows patients to search for providers, schedule, pay, check-in, visit (scheduled or virtual), and stay connected. Hear from the team that built an innovative model to integrated care delivery.
Graham Gardner, MB, MBA, Chief Executive Officer, Kyruus
Graham is the Co-Founder and CEO of Kyruus where he has led the development and commercialization of the company’s market-leading patient access platform that now serves over 225,000 providers and 500 hospitals. Prior to Kyruus, Graham was a Venture Executive at Highland Capital Partners where he co-founded Generation Health, a genetic benefit management company that facilitates optimal utilization of genetic testing, and served as the company’s Chief Medical Officer through its acquisition by CVS Caremark. Graham completed his clinical training in internal medicine and cardiology at Beth Israel Deaconess Medical Center and Harvard Medical School, where he also served as Chief Medical Resident. Graham completed his BA and MD degrees at Brown University and earned an MBA from Harvard Business School. He serves as a board member at both Sigma Surgical and Sensory Cloud, as well as an advisor to the Innovation & Digital Health Accelerator at Boston Children’s Hospital and a member of the Digital Health Council of the Massachusetts eHealth Institute.
Aaron Martin, Executive Vice President, Chief Digital Officer, Providence St. Josephs Health (PSJH) and Managing General Partner, Providence Ventures (PV)
Providence St. Joseph Health is a not-for-profit health system that combines Providence Health & Services and St. Joseph Health. Both organizations have served the Western U.S. for more than a century and together comprise 106,000 caregivers who serve in 50 hospitals, 829 clinics and hundreds of programs and services. Aaron is responsible for digital and marketing for PSJH. His team is also responsible for driving innovative new programs across PSJH that improve convenience, lower cost and improve quality. Aaron is also responsible for Providence Venture’s $150M fund which invests in early to mid-stage health care technology companies. Aaron serves as on the boards of PV portfolio companies AVIA, Kyruus, Wildflower Health and Xealth. Aaron is a current board member of Presbyterian Healthcare Services, an integrated not-for-profit health system based in Albuquerque, NM. Prior to PHS, Aaron worked for Amazon, McKinsey & Company, and was a founder of two early-stage technology companies funded by New Enterprise Associates and Mayfield. While at Amazon, Aaron was general manager of Amazon’s self-publishing and print on demand business. Aaron went on to lead the Kindle North American Trade publisher business helping major publishing partners like Random House, Simon & Schuster and Harper Collins transition their businesses to ebooks on Kindle.
Todd Owens, CEO, DexCare
DexCare a business conceived and incubated within the Providence Digital Innovation Group. DexCare provides Health Systems a platform to manage and optimize the entire range of Same Day Care modalities and venues. Prior to joining Providence in September 2019, Todd served as the CEO of three enterprise SaaS businesses in the Marketing and HR technology verticals. His most recent venture Azuqua, an integration platform-as-a-service, completed a successful exit to Okta in March 2019. His other two companies, TalentWise and Appuri, were industry leaders in the background screening and customer data platform categories, respectively. Todd began his career in the nuclear submarine force after graduating from the U.S. Naval Academy. He is a 2001 graduate of Harvard Business School, is married with 2 children, and lives in Kirkland, Washington.