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Member Perspectives

Our membership is comprised of the most prestigious and influential leaders in the healthcare and technology industry. Their perspectives direct the decision making of policymakers and industry executives. Diverse opinions and stakeholder positions enhance the value of eHealth Initiative membership. Become a part of the conversation and help us lead the transformation of healthcare.

Christopher Ross, Chief Information Officer, Mayo Clinic on desired policy changes

“Hindsight is 20/20 , but I would make the argument that meaningful use incentives that got electronic systems into practices DID a lot of good…but especially as we moved into stage 2 and we are moving into stage 3, the requirements have become so prescriptive… as opposed to measuring outcomes and results from the use of technology…I think we can fix that, we shouldn’t lose hope, but we do need to move to some new kinds of models around how technology is incentivized in practices… part of it should match up against the payment for value kinds of approaches… There is a mix of pragmatism [at eHI]…propagation of best practices, sharing what works, supporting each other, in part because this a place where all the stakeholders are at the table…and we have a chance to actually solve problems…Instead of talking “at” each other, we can talk “to” each other.”

Sam Ho, MD, Executive Vice President and Chief Medical Officer, United Healthcare on policy

“There should be much more active collaboration between government policymakers and the private sector to remove the onerous and unnecessary policies, and promote policies that would let innovation and private sector solutions flourish… eHI is a tremendous forum of multiple stakeholders who are all focused on not just improving HIT, but actually focused on transforming American healthcare.”

Nirmal Patel, MD, MPH, Chief Medical Information Officer, Teladoc on telemedicine challenges

“Historically, the biggest challenge has been around the regulatory landscape and lack of ability to offer telemedicine services…in the last three years Teladoc has made great strides, but we still have regulatory challenges we are trying to address…Secondly, it is a nascent, disruptive way of delivery. We know that once you use the service (Telemedicine) has value …from the standpoint of cost avoidance… and from the standpoint of quality… providers are held to a higher level of quality… So if you think about the value of the service at the point of care, and cost and quality-- it exists. But I think the challenge is getting patients to use it because it is nascent and new and it is disruptive. So I think our focus in the short term is going to be around engagement and creating that value.”

Susan Turney, MD, President and Chief Executive Officer, Marshfield Clinic

“Just look at the number of patients using wearable devices or sharing information remotely with their physician offices…it’s important not just to get the info to the team but also important that they can analyze the information and report it back to the patient in a way that is impactful or helps their outcome. Probably the biggest barrier to [health technology] evolving further is the payment model…if we can have the payment model catch up with the delivery model we will be in a much better place… eHI has a huge voice in Washington. We are a small organization, but the representation from the stakeholders across industry has really helped us to think about what we are here for-- which is to serve the patient.”