A common element in conversations regarding health IT adoption and use is the importance of “building the business case.” Health IT can have a significant impact on financial security, workflow, and culture, causing hesitation among entities to embrace new tools without some assurance that technology will not only work, but offer opportunities for improvement. For many, the unknowns associated with technology implementation are reason enough to forgo adoption.
The goal of eHI’s Business and Clinical Motivators workgroup is to assist the healthcare system with a better understanding of the process of health IT adoption. The workgroup strives to contribute to the business case for health IT by identifying, understanding, and communicating successful examples of innovative uses of technology.
Principles Included in the Examples of Innovation:
- Tools should demonstrably improve processes, outcomes, and/or the experience of providers or patients.
- Tools should meet the needs of both those using the tool and those investing in it.
- Tools contribute to the transformation of the healthcare system toward high-quality, cost- efficient, and/or value-based care.
- Tools are implemented through a multi-stakeholder transparent process. Implementation involves collaboration between partners.
- Implementation demonstrates commitment to facilitating effective change management.
- Tools are integrated into workflow and used regularly by stakeholders.
- Tools recoup investment and contribute ongoing, continuous value.
- Obstacles and mistakes should be recognized, bringing valuable lessons learned.